HAS MY ORDER BEEN DISPATCHED YET?
Orders are generally dispatched within 1-5 working days, sometimes sooner.
DO YOU ACCEPT RETURNS?
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
I PUT THE WRONG ADDRESS FOR MY ORDER, CAN I CHANGE IT?
If you have put in the incorrect delivery address on your order then please contact us with 24 hours. If your order hasn't been shipped then we can update your delivery address but if the order has been shipped then unfortunately there is nothing we can do.
I NEED TO CANCEL OR CHANGE MY ORDER, HOW DO I DO THIS?
We always try our best to facilitate you, however if your order has already been shipped then we cannot cancel your order.
If you would like to change your order then please contact us ASAP. We will try our best to accommodate any changes providing your order hasn't already been shipped. If your order has been shipped then we will not be able to change the order.
MY ORDER IS STILL NOT HERE PLEASE HELP?
If you order has taken longer than 15 working days from dispatch then please contact us and we will look into it for you. We offer a Money Back Guarantee or will have your order resent.
WHAT ARE THE PAYMENT OPTIONS AVAILABLE?
We accept all major credit and debit cards through the Stripe. We also accept PayPal payments as well. If your card was declined then please do not worry, simply contact us and we will advise you.